The grievance cell of Sree Chaitanya College, Habra, had a ‘Grievance Box’ situated in our college building for manual operation. Due to the pandemic situation, the college remained closed. Members of the Grievance cell along with IQAC Co-Ordinator tried hard to solve the grievance/ problems of our students. An online grievance submission process was made available to our running students of 2021-2022 sessions. A platform (email ID: scc.grievance@gmail.com) was created and linked with our college website, where a student expressed his/her grievance related to academic problems to the College Authority.